Lukas Paul Streiff | Practical AI • Work Platforms • EAM

 Most interface problems are not caused by missing architecture. They happen because an interface that “basically works” stays in place after the business has already started relying on it. In a tighter market, that creates a difficult decision. The goal is not to make the integration landscape look more strategic. The goal is to restore reliability without adding a level of complexity the organization cannot carry. 1. Start with the Failure Mode An unreliable interface is not a single condition. It is usually a mix of delayed transfers, duplicate records, partial updates, status mismatches, or data that arrives technically but fails operationally. That distinction matters. Some interfaces are unstable because the implementation is weak. Others are unstable because the business process has outgrown the structure around it. Those are different problems. They should not receive the same solution. 2. Fix the Existing Interface When the Process Is Still Stable Optimizing the current in...

Automation problems rarely begin in the logic itself. They begin where assumptions meet reality: at the interfaces between systems, files, permissions, timing, and people. In pilots, these edges are often invisible. In production, they are usually the first place where things start to break. 1. Logic Is Usually Not the First Problem When automation fails, teams often assume the core logic must be wrong. In practice, that is rarely the first issue. The calculation, transformation, or decision logic often works exactly as intended in isolation.  What breaks are the surrounding conditions: a file arrives late, a field changes format, a permission is missing, or a downstream step behaves differently than expected. Logic usually survives testing. Interfaces are where production starts to expose reality. 2. Interfaces Are Where Assumptions Collide Interfaces are rarely just technical connectors. They are agreements about format, timing, availability, permissions, and meaning. One system ...